CANCELLATION POLICY
1. Change in booking on behalf of the customer/tenant
In case the tenant wishes to make changes to the booking after the confirmation of the reservation (indicatively: change in booking dates, days of stay etc.), the Provider will contact the Landlord to investigate the availability of the Property and the real possibility of accommodating the suggested changes and notify the Provider at the earliest for the availability and for any additional cost which may arise from those changes.
2. Cancellation on behalf of the Customer
Four (4) weeks prior to the date of arrival
- The 30% deposit is non-refundable.
- Any additional amount paid shall be refunded.
After four (4) weeks from the date of arrival
No amount is refunded to the customer/tenant.
3. Cancellation on behalf of the Owner
In the event that the Owner accommodates the tenants on the agreed dates, he is obliged to reimburse the full amount paid to him as rent under the respective short-term lease agreement, and he may be obliged, depending on the circumstances, to pay further compensation to the Provider (indicatively any amount that the Provider was forced to pay in order to rent other accommodation for the accommodation of the respective tenants).
4. Cancellation for reasons of force majeure
Where, for reasons of force majeure (indicative and not restrictive: closure of borders in Greece or in the country of origin of the customer/tenant, strike by airlines or ferry companies, no flights or departures, no travel within the country, natural disaster, etc.) it is not possible to carry out the lease, the Owner is obliged to repay the full amount paid to him as rent under the specific short-term lease agreement.