PRIVACY POLICY

VIVESTIA is committed to protecting the privacy and security of your personal information.   This privacy notice describes how we collect and use personal information about you in accordance with the General Data Protection Regulation (GDPR).

It contains important information on how and why we collect, store, use, and share personal information, your rights in relation to your personal information, and how to contact us and supervisory authorities in the event you have a complaint. 


VIVESTIA collects, uses, and is responsible for certain personal information about you. When we do so we are regulated under the GDPR which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. 

WHAT INFORMATION DO WE COLLECT 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

On our websites, we collect and use personal information (including personal contact information, information from your device or website usage information) in order to: 

• Respond to queries or requests submitted by you 
• Process orders or applications submitted by you 
• Administer or otherwise carry out our obligations in relation to any agreement you have with us
• Anticipate and resolve problems with any services supplied to you
• Improve your experience on our website

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We use different methods to collect data from and about you including through:  Direct interactions: You may give us some information about you by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes the personal data you provide when you: 

• apply for our products or services;  
• Fill out the enquire now form  
• Request a call back from us  
• Subscribe to our newsletter
• Create an account on our website
• Subscribe to our service or publications
• Request marketing to be sent to you
• Enter a competition, promotion or survey; or 
• give us feedback or contact us. 
• Add your listing
• Enter our website through your personal Facebook or/and google account.  
• Talk to a live agent through skype 
• Use our chatbox

Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookies policy for further details. 


Third parties or publicly available sources: We will receive personal data about you from various third parties such as analytics providers or analytics networks. 


INFORMATION COLLECTED FROM OTHER SOURCES  

We also collect cookies on our site for performance related tasks. You can read about the cookies we collect here. 


We collect information to analyze the performance of our websites and how different parts of our website are used. We use Google Analytics and Facebook Pixels to do this.   Google Analytics stores information about how users get to our sites and from which device types, how content is being used whilst on the site, and how long users spend on our site.  Google Analytics also provides information on the interests and demographics of our visitors.  The information is collected using a tag placed on our websites and does not relate to any personally identifiable information being collected.

VIVESTIA does not control these third-party websites and is not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit

HOW CAN I OPT-OUT OF THIS DATA COLLECTION 

If you want to opt-out of the Google Analytics collection you can install a browser add-on.  If you wish to opt-out of data collection for demographic and interest data you can do this using Google Ad Settings here. 

You can manage your consent via our consent management solution or your browser. 

If you are using Chrome Browser you can opt-out by clicking and following the instructions of the following link: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en    

If you are using Mozilla Firefox as your Browser you can opt-out by clicking and following the instructions of the following link:  https://addons.mozilla.org/el/firefox/addon/google-analytics-opt-out/      

HOW WE USE YOUR PERSONAL INFORMATION 

WHETHER WE NEED YOUR CONSENT 

We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.  

We will inform you and ask your consent to use cookies on our website.  

HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT  

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.  We will hold personal data for the period we are required to retain this information by applicable law. In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you

VIVESTIA has agreed to retain the information collected in Google Analytics indefinitely in order to allow us to analyze trends in our website usage over time.  This is not personally identifiable information.  

TERMS & CONDITIONS OF USE

Welcome to the website of VIVESTIA, (hereinafter “VIVESTIA”, “we” or “us”). The following terms and conditions, alongside with any other documents, Annexes, forms expressly incorporate by reference (hereinafter collectively, these “Terms of Use”), govern your access to and use of our website at www.thevivestia.com. 

Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use. If you do not want to agree to these Terms of Use or the Privacy Policy, you are prohibited from accessing or using the Website.   

VIVESTIA reserves the right to amend and/or update in our sole discretion these Terms of Use whenever see fit, without any prior notice. The aforementioned alterations are in effect immediately after posting, governing the use of the site thereon. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.  
   

VIVESTIA reserves the right to amend and/or update and/withdraw this Website and its content at any given time, without any prior notice, waiving any and all liability that may arise from such actions. Furthermore, we may restrict access to some parts or entire of the Website, or to all or some users.  You are solely responsible for having access to the Website (e.g., use of your browser and computer) and to ensure that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

Whilst VIVESTIA has used reasonable care and skill in compiling the content of the site, it makes no warranty (express or implied) as to the accuracy or completeness of any information on the site or published by third parties referred to by a link from the site.  By accessing this site, you agree that, to the extent permitted by law, VIVESTIA, shall in no event be liable for any damages whatsoever (including special, indirect or consequential damages), whether in an action of contract or tort, arising out of or in connection with (a) the information on the site or published by third parties referred to by a link from the site, and (b) the performance or non-performance of the site itself.

The provision of services and goods by VIVESTIA is subject to VIVESTIA’s standard conditions of contract for such services and goods, copies of which can be supplied upon request.  This site is protected by copyright, and all VIVESTIA’s intellectual property (including without limitation trademarks, patents and design rights, photographs and images) and brands included in the material belong to VIVESTIA. You may only store on your personal computer or print copies of the material available on these pages for your own personal and non-commercial use and you must not adapt, modify or re-use the text or graphics from the site without the prior written consent of VIVESTIA.

You may use the Website only for lawful purposes and in accordance with these Terms of Use. 
You agree not to use the Website including without limitation:  

• In any way that violates any applicable law or regulation  
• For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise. 
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent. 
• To impersonate or attempt to impersonate VIVESTIA, and/or our employees, another user or any other person or entity. 
• To engage in any other activity that may harm in any way VIVESTIA as a legal entity, and/or the Website and/or users of the Website and/or expose them to liability (viruses, trojan horses, worms, attempting to gain unauthorized access to the Website, server and content, attack the Website etc.) 
• Use any automatic or manual process or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website (robot, spider etc.). 

If you use the Website for any of the aforementioned ways you remain liable for any and all losses and damages before VIVESTIA or any third party suffered such a loss and damage and VIVESTIA waives any liability that may arise. You hereby agree to defend, indemnify and hold harmless VIVESTIA, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to any use of the Website’s content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.  VIVESTIA reserves any and all rights to Terminate or suspend your access to all or part of the Website for any reason and to take legal action, including without limitation to any illegal or unauthorized use of the Website.

DISCLAIMER OF WARRANTIES

We cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code, you remaining solely responsible for implement sufficient measures and procedures to satisfy your particular requirements for anti-virus protection.  

VIVESTIA (its licensors, service providers, employees, agents, etc) is not liable for any loss or damage you may suffer for the aforementioned reasons and in general for the use or inability to use this Website, any linked websites, any content, service, or item provided in this Website or any linked websites. Your use of the Website or any linked Websites, content, services, and items obtained through the Website is at your own risk and VIVESTIA does not warrantee the accuracy and availability of the services or items obtained by this Website nor that the site is free of viruses or other harmful components nor that the Website or the services will your and expectations and VIVESTIA waives any and all liabilities arise therein.  


VIVESTIA hereby disclaims any and all warranties expressed or implied. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.  All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto shall be governed by and construed in accordance with the laws of Greece and the Courts of Athens have sole jurisdiction for any matter arisen thereof. 

Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use. 


Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use. 


All above-mentioned terms are considered substantial.

This website is operated by VIVESTIA. All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: info@thevivestia.com